Name: Canvas Prints
Brand: Betterway Systems Co., Ltd

Design Guideline

If you will be designing artwork for this product, please read through the guideline as our PDF requirements are quite specific. This guide will walk you through the document setup instructions and also the PDF Export process. We recommend reading through our User Guide for any further information.

Image Resolution Guide

When using imagery in any design for print, resolution is one of the most important factors to enable a high quality print output.
Refer to our User Guide for more information.

Image with a resolution of 300dpi
Image which was originally 72dpi and upscaled to 300dpi using Photoshop
Image which was originally 72dpi and printed at 72dpi

Spot Colours / Pantone Colours

Our system is based on a 4 colour printing system (Cyan, Magenta, Yellow and Black). Please convert any spot colours that you may have used in your artwork to CMYK. If your file contains spot colours, these will not be printed.

Data Scale

When preparing your files for large-format printing, you may find that the file size is too large to upload. Sometimes the large file size can even crash your computer! To rectify this issue; files for large format printing can be created at a smaller scale and enlarged at our printing facility.

We offer 4 data scales when uploading your large format pdf files. Please use 300dpi when creating your artwork and keep the pdf size to below 500mb.

x1 – This is actual size (no upscaling)

x2 – Create your artwork at half of the final size and select this option, it will enlarge your file to double the size after uploading.

x4 – Create your artwork at one-quarter of the final size and select this option, it will enlarge your file 4 times after uploading.

x10 – Create your artwork at one-tenth of the final size and select this option, it will enlarge your file 10 times after uploading.

Be sure to enter the correct final dimensions of your print on the order page.

Adobe Illustrator Guide

Create your document size as per the template instruction. This document size is also the Trim Size. Enter the amount of artboards to suit the product you are designing for. 1 Artboard is the same as one sided printing. 2 Artboards are double sided etc.

Here you will need to enter the documents Bleed setting. For a business card, this is 2mm Bleed. Please refer to the product guideline you are designing for, as bleed values can vary.

Select CMYK for the colour mode and Raster Effects High (300ppi).

Exporting PDF’s

Adobe PDF Preset : Press Quality

Compatibility: Acrobat 6 (PDF 1.5)

Preserve Illustrator Editing Capabilities

Create Acrobat Layers from Top-Level Layers

Enter ‘Marks and Bleeds’ Section last

Use Document Bleed Settings

Save PDF

Returns & Exchange

Here at Red Printing, we make every effort to ensure excellent customer satisfaction. We pride ourselves on our high-quality print production, but sometimes - as with all printing, a manufacturing issue can arise.

Please note that we are not responsible for individual circumstances which are beyond our control, but not limited to, the following:

Consumer-made mistakes such as:

Font mis-selection, typo, grammar and spelling errors
Poor/low quality and low-resolution uploaded images
Text/Image crop offs on or close to cutline
Design errors and wrong colour selections
Any errors made by you during the creation of an artwork file, mis-selection of size, quantity, product type, finishing options, paper type, cutting options and other order specifications
Wrong template selection, incorrect image orientation and positioning
Duplicate orders
Incorrect file layout for finishing such as folding, creasing, die or kiss cutting
Delivery delays due to erroneous files and damage to products after delivery to the customer

Please note that we do not proof artwork or designs created by customers before production, and it's the customer's responsibility to check the print file thoroughly before sending to print. Please preview your designs, check and correct any mistakes before placing your order and payment. Red Printing reserve the right to decide whether to issue a refund, replacement or partial refund on a case-by-case basis.

If a refund request is made and approved, through credit card, it would reflect in your next bank statement (depending on banks) or if through PayPal, you should receive the funds back to you within approx. 5-7 business days. Do note that there will be a 5% cancellation fee of the order.

Just to further inform you on colour printing, even though we ask that you edit your files in CMYK, colours are still displayed on the screen using RGB and will always look brighter and more vibrant than the final output. Because of this, the colours on the printed products may differ slightly than seen on your monitor screen. Please refer to our User Guide for more information.

For further inquiries or to make a reprint/refund request, please email us at support@redprinting.sg and we will look into it.

Order Total	Digital Print (Labels & Stickers, Business Cards, Marketing Materials, Cards & Gifts, and Photo Prints)	Banners and Signs
SGD 0.00 - SGD 49.99	Shipping: SGD 5.90	Shipping: SGD 9.90
Over SGD 50.00	Free Shipping	Shipping: SGD 9.90
Estimated Delivery Time: 7-9 business days

Weight (-kg)	US	CA	UK	AU	NZ	FR	DE	JP	TW	PH	TH	ID	MY	VN
≤ 0.5	S$18.90	S$21.90	S$19.00	S$19.90	S$17.20	S$19.60	S$18.80	S$8.90	S$9.90	S$13.90	S$14.90	S$10.90	S$6.90	S$10.90
≤ 1.00	S$32.90	S$36.20	S$30.90	S$27.90	S$27.90	S$31.50	S$30.10	S$10.90	S$14.90	S$24.90	S$23.90	S$14.90	S$9.90	S$16.90

Canvas Prints

Printing Quotation

Before We Print

Canvas Prints

Product Features

Design Guideline

Design Guideline

Image Resolution Guide

Spot Colours / Pantone Colours

Data Scale

Finishing Info

Eyelet

Scution Cap

Returns & Exchange