Privacy Policy

Privacy Policy

This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from https://www.redprinting.sg (the “Site”).

When you visit the Site, we automatically collect certain information about your device, including, but not limited to, information about your IP address, web browser, international time zone, and potentially some of the cookies that are already installed on your device. As you browse our Site, we collect information including the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using but not limited to the following technologies:
•  “Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
•  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
•  “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, or engage in a live-chat on our Site, we collect information from you, including your name, billing address, shipping address, payment information e-mail address, and phone number. We refer to this information as “Order Information.”
When we refer to information” in this Privacy Policy, we are referring to personal and any other Information, Device Information and Order Information.
Certain visitors who choose to interact with our live chat agents require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask users of our live chat app to provide an email address. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with us. redprinting SG does not disclose personally-identifying information other than as described in this Policy. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or to receive the help they may require from us.

We use the Order Information to fulfil orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Information to communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
In addition, we disclose that we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. Our partners may place or recognise a cookie on your computer, device, or directly in our e-mails/communications, and we may share information with them you have submitted to us, such as your name, postal address, e-mail address, or device ID. Our partners may link the information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognise you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver an advertisement to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalised marketing e-mail to you based on the fact that you visited a particular website. To opt-out of interest-based advertising in general, please visit http://www.aboutads.info/choices. To opt-out of the use of your mobile device ID for device targeted advertising, please see http://www.aboutads.info/appchoices.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information and any other information you have submitted for our records unless and until you ask us to delete this information.

We share your information with third parties to help us use your information, as described in this Policy. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to protect our rights or otherwise.

As described in this Policy, we use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact our Customer Centre for further assistance.
Additionally, please note that your information will be transferred outside of Singapore, including to South Korea and all Google Analytics servers located throughout the world.

You can create a member account on our website by registering your name, some personal information such as residence address, email address, phone number etc. and create a password. By joining as a member of Red Printing, you agree you will provide accurate information about yourself and agree to update any change of this information. We agree not to disclose any of this information to any third party. Please note that you are responsible for protecting and safeguarding your membership username and password. You agree that you will take full responsibility on any activities under your membership account, whether or not these activities were carried out by you. Should there be any unauthorised use of your account, you will immediately inform Red Printing.
All personal information collected during membership registration will strictly be used to fulfil your order, to communicate with you regarding any issues with your order, respond to customer service requests and to improve our customer service platform on our website. This information will be used for order management and enable us to communicate with our customers. Red Printing reserve the right to disclose your information under several circumstances:
a) required by law and or;
b) any circumstance when disclosure of the information is necessary for the protection of our company, company’s rights, in compliance with judicial proceedings or any related legal process.
We will share or disclose your personal information with any third party only according to circumstance describes above, Red Printing will not disclose your information for any profit gained purpose.
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties.


Membership Cancellation

You can cancel your membership with Red Printing at any time. Please note that:
• you will no longer be eligible to access our members-only site once your membership is cancelled.
• all recorded information such as order and payment history will be stored and protected up to five years in accordance with the Consumer Protection Act under Electronic Commerce subdivision.
• all product inquiries, comments stored in the Red Printing website cannot be edited or deleted as the system will no longer be able to verify a member’s identity.
• if you wish to delete or edit any of your comments, inquiries or testimonials on our website, please do so prior to cancelling your membership.

We may update this privacy policy from time to time without notice in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons and these changes bind you from the date of the changes.

For more information about our privacy practices or if you have questions, please feel free to contact our Customer Centre at support@redprinting.sg .

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